t789p Terms and Conditions

1. General Provisions and Scope of Agreement

These terms and conditions ("Agreement") form a legally binding contract between the t789p platform and its users. By using our services through the t789p website, mobile app, or any other channel, you are considered to have agreed to these terms.

t789p operates a safe and reliable online gaming platform for users in Bangladesh. It is your responsibility to read this entire document carefully before using our services.

• If this agreement is available in both English and Bengali, the Bengali version shall take precedence.
• t789p reserves the right to amend these terms and conditions at any time.
• Continued use of the service after any changes are made will be considered acceptance of the new terms.
• These terms and conditions should be read together with our Privacy Policy and Responsible Gaming Policy.

2. Account Registration and Eligibility

The following conditions must be met to open an account with t789p:

• You must be at least 21 (twenty-one) years of age.
• You must be located in a country or region where online gaming is legally permitted.
• A maximum of one account per person is allowed. If the same person creates multiple accounts, all accounts may be cancelled and any deposited funds may be forfeited.
• All information provided at the time of registration must be true, complete, and up to date.
• Opening an account on behalf of another person is strictly prohibited.

2.1 Registration Process

During account registration, you will need to provide a valid mobile number, email address, and personal identification details. t789p reserves the right to verify this information and may reject a registration if incomplete or false information is provided.

3. Age Verification and Identity Confirmation

As a responsible gaming platform, t789p takes the verification of users' age and identity very seriously. This platform is operated exclusively for those who are 21 years of age or older.

• t789p may at any time request government-issued identification (National ID card, passport) to verify a user's age and identity.
• If requested documents are not submitted within the specified time, the account may be temporarily suspended.
• If an account belonging to a minor is identified, it will be closed immediately and all deposited funds will be returned.
• Withdrawal requests will not be processed if identity verification has not been completed.

3.1 KYC Process

For security purposes, t789p follows a Know Your Customer (KYC) process. Additional verification may be required before large withdrawals or certain activities. This process helps ensure user protection and prevent financial irregularities.

4. Account Security and Password

The security of your t789p account is entirely your responsibility. Please strictly follow the guidelines below:

• Do not share your login credentials (username and password) with any third party.
• Use a strong password and change it regularly.
• If you notice any suspicious activity or unauthorised access, notify our support team immediately.
• You are responsible for all activities carried out from your account.
• Always log out after using a public or shared computer.

5. Deposit and Withdrawal Policy

t789p supports the following payment methods for users in Bangladesh: bKash, Nagad, Rocket, and bank transfer.

5.1 Deposit Terms

• Minimum deposit amount: ৳100 (one hundred taka) — applicable to all payment methods.
• Deposits may only be made from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited.
• Deposited funds are generally credited to the account instantly.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800 (eight hundred taka).
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests will not be processed if KYC verification has not been completed.
• In line with anti-money laundering policy, additional verification may be required for large withdrawals.
• A request to cancel a withdrawal must be made before processing has begun.

5.3 Financial Security

All transactions are secured through SSL encryption technology. t789p does not store any credit card information, and all payments are processed through secure third-party payment gateways.

6. Bonuses and Promotional Offers

t789p offers various bonuses and promotional offers. These offers are available subject to specific terms and conditions.

6.1 Welcome Bonus

• New users can receive a 100% welcome bonus on their first deposit, up to ৳10,000.
• The wagering requirement for this bonus is 25 times (25x) — meaning the bonus amount becomes withdrawable only after being wagered 25 times.
• This bonus applies to the first deposit only and can be received once.

6.2 General Bonus Terms

• Each bonus offer has its own validity period and terms, which are clearly stated on the offer page.
• Withdrawals from the bonus balance cannot be made before the wagering requirement is fulfilled.
• Attempting to claim bonuses through multiple accounts or fraudulent means may result in account cancellation.
• t789p reserves the right to modify, suspend, or cancel any bonus or promotion at any time.
• VIP programme members receive weekly cashback benefits — there are four tiers ranging from Bronze to Platinum.

7. Gaming Rules and Fair Play Policy

t789p is committed to ensuring a fair and transparent gaming environment for all users.

• All games available on t789p are developed by professional software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, and others) and are tested by third parties.
• Game outcomes are entirely dependent on Random Number Generator (RNG) technology.
• If an incorrect result is displayed due to a technical error in any game, t789p reserves the right to correct it and that transaction may be voided.
• If a game is interrupted mid-session due to software or network issues, t789p will make every effort to protect the user's interests.
• In the event of a dispute over a game result, the game log will be considered the final evidence.

8. Prohibited Activities

Any of the activities listed below are strictly prohibited on t789p. If such activities are detected, the account will be cancelled and deposited funds may be forfeited:

• Fraud: Using a false identity, forged documents, or false information.
• Multiple Accounts: Operating more than one account for the same person.
• Bonus Abuse: Creating strategic betting patterns to circumvent bonus terms.
• Money Laundering: Using the platform to legitimise illegal funds.
• Hacking: Attempting to access the software or manipulate game outcomes.
• Use of Third-Party Accounts: Gaming or placing bets on behalf of another person.
• Collusion: Multiple players coordinating with each other to harm the platform.

9. Account Suspension and Closure

t789p reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Failure to complete identity verification or failure to submit required documents.
• Evidence of involvement in prohibited activities.
• Receipt of a legal directive from authorities.
• The user themselves requests account closure.

9.1 Voluntary Account Closure

Any user may at any time contact our support team to request account closure. A self-exclusion option is also available as part of our responsible gaming commitment.

10. Limitation of Liability

To the maximum extent permitted by law, t789p will not be liable for the following:

• Losses caused by internet disconnection or issues with the user's device.
• Delays caused by faults in third-party software or payment providers.
• Service disruptions caused by unexpected technical failures, cyber attacks, or force majeure circumstances.
• Login credentials falling into the hands of a third party due to the user's own negligence.

t789p is always committed to improving the quality of its service and strives to resolve any issues promptly.

11. Privacy and Data Protection

t789p gives the highest priority to protecting users' personal information. Full details of how we collect, store, and use data can be found on our Privacy Policy page.

• Your personal information is protected by SSL encryption.
• We do not share personal information with third parties except for legitimate purposes.
• Information may be provided to authorities where required by legal obligation.
• Records of user account activity are retained for security and dispute resolution purposes.

12. Dispute Resolution

If you have any dispute or complaint, please contact our customer service team first. Our team provides support in Bengali 24/7.

12.1 Complaint Process

1. First, report the issue through 24/7 live chat.
2. If needed, write the details by email: [email protected].
3. Our team will provide a resolution as quickly as possible.
4. In disputes regarding game results, server logs will be considered the final evidence.

When submitting a complaint, providing your account ID, transaction number, and a detailed description of the issue will make it easier to get a faster resolution.

13. Right to Amend Terms and Conditions

t789p reserves the right to change, add to, or remove any part of these terms and conditions at any time.

• Users will be properly notified of any important changes.
• Continued use of the service after updated terms are published will be considered acceptance of the new terms.
• If a user does not agree to the revised terms, they may request to close their account.
• Always check the "Last Updated" date shown at the top of the page.

14. Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

For more information on responsible gaming, visit our Responsible Gaming page. A brief overview of all our services can be found on the About Us page.

Note: These terms and conditions are effective under Bangladesh Standard Time (BST, UTC+6). This document is not legal advice — for personal legal advice, please consult a relevant expert. For persons aged 21 and above only.